FAQ
What types of jewelry are available on your website?
Our website offers a wide range of jewelry including earrings, necklaces, rings, bangles, and more.
Are the jewelry pieces on your website genuine and of high quality?
Yes, we guarantee that all our jewelry pieces are genuine and crafted with the highest quality materials.
What are the payment options available on your website?
We offer multiple payment options, including credit/debit cards, net banking, UPI, and mobile wallets. You can choose the option that is most convenient for you during the checkout process.
Do you offer cash on delivery (COD)?
Yes, we provide the cash on delivery option for eligible orders. This option may not be available for certain locations or high-value items.
Is it safe to make payments on your website?
Absolutely! We prioritize the security of our customers' information. Our website uses industry-standard encryption protocols to ensure that your payment details are securely transmitted and protected.
What are your shipping options and charges?
We offer free shipping on all orders above ₹499/- within India. The delivery time may vary depending on your location. You can find more detailed information on our shipping policy page.
Can I track the status of my order?
Yes, once your order is shipped, we will provide you with a tracking number. You can use this number to track the status of your order through our website or the shipping carrier's website.
What is your return and exchange policy?
Please refer to our returns policy page for details.
Do you offer any warranties or guarantees on your jewelry?
Yes, we offer warranties on certain jewelry pieces. The warranty details are mentioned in the product descriptions. Additionally, all our jewelry is guaranteed to be free from defects in craftsmanship.
Can I contact customer support if I have any queries or issues?
Of course! Our customer support team is available to assist you with any queries or concerns. You can reach out to us through phone, email, or live chat support during our business hours.