Privacy Policy

Last Updated: April 1, 2023

Welcome to Elegante Jewels ("us," "we," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://www.elegantejewels.in] (the "Site") or use our services.

By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by it. If you do not agree with our policies and practices, please do not access or use our Site or provide us with your personal information.

  1. Information We Collect

1.1 Personal Information When you visit our Site, we may collect certain personally identifiable information from you, including but not limited to your name, email address, phone number, billing address, shipping address, and payment information. We collect this information only when you voluntarily provide it to us during the account registration process, checkout, or when contacting us through our contact forms or customer support channels.

1.2 Non-Personal Information We may also collect non-personal information about your interactions with our Site. This information may include your browser type, IP address, device information, operating system, and browsing actions and patterns. We use this information to analyze trends, administer the Site, track users' movements around the Site, and gather demographic information about our user base as a whole. This data is collected through various tracking technologies such as cookies and web beacons.

  1. Use of Information

2.1 Personal Information We may use the personal information you provide to us in the following ways:

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you regarding your orders, inquiries, or requests.
  • To provide customer support and address any issues or concerns.
  • To personalize your experience on our Site and recommend products or services that may interest you.
  • To send you promotional offers, newsletters, or marketing communications if you have opted-in to receive them.
  • To conduct research and analysis to improve our products, services, and overall customer experience.
  • To comply with legal obligations or enforce our terms and conditions.

2.2 Non-Personal Information We may use non-personal information for analytical purposes, such as analyzing usage patterns, improving our Site, and enhancing our marketing efforts. This information is typically aggregated and anonymized and does not identify you personally.

  1. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with certain trusted third parties in the following circumstances:

  • With service providers who assist us in operating our business, such as shipping partners, payment processors, or IT service providers. These third parties are obligated to keep your information confidential and only use it to provide services on our behalf.
  • With law enforcement authorities, government agencies, or other third parties if required by law or to protect our legal rights, property, or the safety of others.
  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

  1. Data Security

We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information. However, please note that no security system is completely foolproof, and we cannot guarantee the absolute security of your data. It is important for you to take steps to protect your personal information, such as using unique passwords and keeping them confidential.

  1. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of those third parties before providing any personal information or using their services.

  1. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If you are under 16, please do not attempt to register on our Site or provide any personal information. If we learn that we have collected personal information from a child under the age of 16, we will promptly delete that information.

  1. Your Choices

You have the right to opt-out of receiving promotional communications from us. If you no longer wish to receive marketing emails, you can unsubscribe by following the instructions provided in the email or by contacting us directly. Please note that even if you opt-out of receiving marketing communications, we may still send you transactional or service-related messages.

  1. Updates to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. When we make changes to this policy, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@elegantejewels.in.